To: UTPA Faculty and Staff Description: The UTPA Blackboard Learn learning management system will be unavailable for database upgrade and tuning. This upgrade will require a full restart of Blackboard Learn Services Impacted: Blackboard Learn Cause: This will be a proactive update as part of our preventative maintenance. This will also correct cloud connection [...]
Category Archive for 'Support'
Description: Blackboard Learn will be unavailable due to an important maintenance update. Cause: Critical Patch Released Downtime: Thursday January 31st, 2013 2:00 AM to 4:00 AM Contact Information: COLTT Help Desk 956-665-5327 firstname.lastname@example.org Hours of Operation: Monday – Thursday 7:30am-8:00pm Friday 7:30am-6:00pm
Problem – Bb Notifications are showing up incorrectly when logged in to Blackboard. Users effected – All users will see notifications incorrectly. On the top left hand side when you log into blackboard you will see that you have new notifications even though you do not. We realize this is a nuisance and we are [...]
UTPA Information Security has disabled the Java application for Internet Explorer on all campus computers due to a vulnerability which can be exploited or compromised by malicious websites. The Java plug-in has been disabled for all external websites. All university websites, such as Oracle, Blackboard, etc. are not affected by this. Java has released an [...]
Blackboard Learn will be unavailable Thursday, December 20, 2012 from 9:00pm until Friday, December 21, 2012 at 9:00am. During this window, Blackboard Learn will be updated to Service Pack 10. If you are unable to access Blackboard Learn outside of this time frame, please contact our help desk at 956-665-5327 or email@example.com for assistance.
Yesterday November 27th, 2012 Tegrity experienced some outages from 4:13PM CST to 7:08PM CST. The outage was caused by an un-foreseen networking outage at tegrity’s data centers. The issue should be resolved and no recordings should’ve been lost. If you require assistance please contact our helpdesk at (956) 665-5327. Thank you.
Blackboard Learn will be going down for maintenance on November 25th from 1AM – 5AM. During this maintenance window we will be applying patches that will fix a few various known bugs. If you have any questions please call us at 956.665.5327 Sorry for any inconvenience this may have caused.
All tegrity issues have been resolved. Please contact COLTT helpdesk at 956.665.5327 for additional information.
We are currently aware of a tegrity issue that keeps users from seeing their course(s) in tegrity. We hope to resolve this issue soon. Please check back for further updates.
On Sunday, October 21, 2012, between the hours of 01:00 am to 05:00 am, Blackboard will perform maintenance to our Blackboard Learn System. Blackboard support will be installing critical product patches which enhance the performance and stability of the Blackboard Learn environment. Blackboard Learn may be unavailable to students and faculty for up to an hour [...]